PAYMENT CONSTITUTES CONSENT TO ALL PROVISIONS IN THE GENERAL TERMS AND CONDITIONS LIST, AS WELL AS TERMS AND CONDITIONS OF SPECIFIC PACKAGES. ALL INFORMATION IS SUBJECT TO CHANGE WITHOUT NOTICE.

Each property may have individual conditions & restrictions. Hotels and condominiums booked as a package may have different terms and conditions. All rates and restrictions are subject to change without notice. Special packages may incur additional restrictions and charges.

RATES - All rates are subject to change without notice. Only full payment, IN OUR OFFICE, will guarantee rates. Certain air segments may have additional restrictions and full payment may be required at time of booking. Additional charges may apply for limited Airport Will-Call, Counter to Counter, Gold Streak, FedEx or Airborne delivery. Groups and special tours require deposits per supplier contracts. All last minute fees are nonrefundable. All reservations ticketed to protect fares are subject to cancel or change fees and may be nonrefundable.

CREDIT CARD POLICY - In consideration of All About Travel Inc., DBA All About Tours accepting credit card charges for collection and issuing appropriate travel documentation the retail agency placing said booking shall be liable for all of said charges placed on the credit card in the event that said charge amounts are declined or for which charges are paid and subsequently charged back for whatever reason including the unauthorized or fraudulent use of the credit card.

DEPOSITS $50 per person due 7 days after booking. FINAL PAYMENT is due 45 days prior to departure.

FULL PAYMENT - For reservations made under 45 days and more than 7 days prior to departure, full payment is due 7 days after booking. For reservations made under 7 days prior to departure, full payment is due at time of booking. Reservations without full payment will be canceled without notice.

DOCUMENTS - All About Tours will FedEx, Airborne, Express Mail or have documents delivered via our sales representatives 28-21 days prior to departure. Documents may be requested for earlier delivery. Fees may apply.

Full payment is required before any documents will be released from the All About Tours offices.

CHANGES:
Documents not issued: there are no penalties.
Documents issued: Exceptions apply for certain periods and nonrefundable airfare. A $125 change fee for Delta Air Lines or Aloha Airlines is applicable. A $75 change fee for Alaska Airlines will apply to all reservations within 14 days of departure or ticketed, for name corrections (not changes). An add/collect fee may be additional. A $125 change fee for Alaska Airlines will apply to all reservations within 14 days of departure or ticketed, for all other changes. The same person must be traveling, no substitutions. A $25 change fee will apply to all vouchers. Subject to change without notice. Exceptions apply to certain published airfares and an add/collect fee may be additional. Itineraries that include Horizon Air may have additional fees. Addition of features and upgrades will not be charged unless air or land is under penalty. Documents will be reissued upon the return of old documents only!

CANCELS:
Documents not issued - no charge except if land portion is under penalty.
Documents issued: - Exceptions apply for certain periods and nonrefundable airfare. A $125 cancellation fee will apply to Delta Air Lines or Aloha Airlines within 14 days of departure. Alaska or Horizon Airlines will have a $75 cancellation fee outside 14 days. Alaska and Horizon Airlines are nonrefundable within 14 days of departure. An add/collect fee may be additional. Itineraries that include Horizon Air may have additional fees. At least one night hotel room rate will be charged for cancellations within 7 days prior to departure. Additional charges will apply if air or land portion is under penalty.
CHANGE and CANCEL penalties are non-commissionable!

LAST MINUTE BOOKINGS - There is no charge for last minute bookings unless a $15 Federal Express or other special delivery fee is required.

REFUNDS - For all refunds prior to travel please allow 4-6 weeks to process. Once travel has commenced there will be no refund except for extenuating circumstances. NO REFUND will be made for partially used or totally unused tour features or car rentals! These requests must be made in writing within 30 days of completion of travel. Please attention all correspondence to CUSTOMER SERVICE REFUNDS.

NOT INCLUDED - Tours do not include gratuities, federal taxes, gas, oil, parking, traffic violations, insurance unless purchased, drop off fees, motor vehicles surcharge taxes, meals, long distance phone calls and other items of a personal nature.

GROUP BOOKINGS - Terms and conditions for groups will deviate from normal F.I.T. guidelines.

BAGGAGE - One standard size suitcase plus one carry on piece of luggage will be allowed. Should your itinerary include flights on Horizon Air or any connection carrier please check with those companies prior to departure for exact size and weight allowed. Any charges for additional luggage must be paid to the airline or transfer company by the passenger. All About Tours is not responsible for any loss or damage to passenger's baggage under any circumstances. We urge the purchase of baggage insurance.

RESPONSIBILITY - All About Travel Inc., DBA All About Tours, 12168 S.W. Garden Place, Tigard, Oregon 97223, (503) 598-0100 acts solely AS THE AGENT in arranging and providing all services contracted for your tour. All About Tours is not responsible for injury, loss, accidents, or any other cause to person or property purchased under the participants contracts. All About Tours or the airlines concerned will not be held responsible for any act, omission, or event during the times passengers are not on board their planes or conveyances. The passenger's contract in use by the airline, when issued, shall constitute the sole contract between the airline and the passenger. Any/all transportation companies herein mentioned shall have or incur their liability as common carriers. In the event that services outlined in the tour cannot be provided due to delays or other causes beyond the control of All About Tours, All About Tours will exercise efforts to provide comparable services. All About Tours reserves the right to refuse service to anyone at it's discretion.

TRAVEL INSURANCE - All About Tours strongly recommends that you purchase travel insurance. Travel Insurance is offered through All About Tours at an additional cost. Insurance must be purchased prior to or at the time of final payment. Insurance policy is not in effect until the premium is paid. Premium is nonrefundable.

IMPORTANT CUSTOMER INFORMATION - Security at all airports has increased. Please inform clients to carry photo identification that corresponds to tickets. Boarding may be denied should proper identification not be available. Should there be a problem with any component of an All About Tours package, the traveler should contact the booking travel agent immediately. All About Tours will work with the travel agent to correct the situation. Customer satisfaction during a vacation is very important. Reports of dissatisfaction after return are very difficult, if not impossible, to correct.

CST# 2011557-50 Updated: 05/06/08